Shipping policy

Shipping Policy
Thank you for choosing Zoreviaia.

Our goal is to deliver every order safely and efficiently.

Processing Time
Orders are generally prepared within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

Delivery Estimate
Estimated delivery time:

3–12 business days

Actual delivery may vary depending on destination, customs procedures, carrier performance, weather conditions, or seasonal shipping demand.

Tracking Information
When available, shipment tracking details will be emailed after your package has been dispatched.

Delivery Address
Customers are responsible for ensuring that the shipping address entered during checkout is complete and accurate.

Additional shipping charges may apply if an order must be resent due to incorrect address information.

Shipping Delays
Unexpected delays caused by logistics providers or customs authorities are outside our direct control.

We appreciate your patience should such situations occur.

Lost Shipments
If your package appears lost or has not arrived within a reasonable timeframe, please contact us so we can investigate with the shipping carrier.

Customs Duties
International shipments may be subject to local customs duties, taxes, or import fees.

These charges are the responsibility of the recipient unless otherwise stated.

Contact
Email:

info@zoreviaia.store

business@zoreviaia.store